Our method

Communicate via web application

You communicate with us via the web application on your smartphone, tablet or computer. With this application you can easily schedule a consultation, call-back appointment or video call with one of the general practitioners 24 hours a day, 7 days a week. You can also send us an e-consultation with your question, request repeat prescriptions, chat and view your own results. The web application helps you to arrange many things independently. Once we have registered you, you will receive an email with login details for access to your digital file. Received nothing? Ask us about this.

Would you rather call?

This is also possible 24 hours a day. Then call us on​ 0592-748888 and choose 2​. You then choose the time at which you want us to call you back. Our office hours are open from Monday to Friday from 8 a.m. to 5 p.m. In case of emergency you can always go directly, press 1: you will then receive us directly on the telephone within office hours, outside office hours you will then automatically be transferred to the GP emergency post. For other questions or if you want to make an appointment by telephone, select 3​. Dial 4 to leave a voicemail requesting a callback.

Always a doctor on the phone

With us you always communicate directly with a doctor. In many cases we can answer your questions directly by telephone. When you make a callback appointment via the application, you can determine the time that suits you best. We can also be reached by telephone to schedule a call-back appointment or for urgently. This way you can arrange a lot independently and this often saves you a visit and (travel) time. Initially, we will answer your questions as much as possible within office hours, but this will eventually be expanded to include evening consultation hours. You will be kept informed of this via the email address known to us.

No waiting times

Due to our way of working, we have no waiting times, we have more time than usual for a consultation and you will usually find an empty waiting room. We work by appointment only. We do not have a manned counter and are only present at the practice location for consultation hours.

Econsults

You can create email consultations (Ask the doctor) via our web application. We usually answer your question within 24 hours. If you have a medical question that requires an answer more quickly, please schedule a call-back consultation or call the emergency care line.

Submit urine?

You can hand in urine every day between 8:00 and 9:00 am. If the door of the practice is closed, please knock. Label the urine container with your name and date of birth. After submitting the urine, make a telephone call back to discuss your complaints for the same day (by telephone or via the web app).

Your own medical file is digitally accessible

The web application gives you insight into your medical file (recent results, medication and letters from specialists). This saves you having to contact us by telephone to request your results. This way you always have your medical information at hand. The application meets all legal requirements regarding privacy.